Energyable Limited Privacy Policy
About this Privacy Policy
This privacy policy outlines how Energyable Limited (“Energyable,” “we,” “us,” or “our”) collects, uses, processes, and protects your personal data when you visit our website, use our online shop, and engage with our solar energy products and services. We are committed to ensuring the security and privacy of your personal information and strive to provide transparency regarding our data practices.
Who We Are
Energyable Limited is a leading provider of solar energy solutions, including solar panels, inverters, batteries, and related accessories. Our services encompass the sale, installation, and maintenance of solar products for homes and businesses. This Privacy Policy pertains to the online shop operated by Energyable Limited.
The Data We Collect About You
We collect various types of personal data to enhance your experience, improve our services, and ensure the delivery of quality solar energy solutions. This may include:
– Contact details: Your name, address, phone number, and email address.
– Demographic information: Date of birth, age, gender, and other relevant details.
– Online registration information: Passwords and authentication data.
– Payment information: Credit card details, billing address, and transaction history.
– Responses to surveys and questionnaires.
– Marketing preferences and communication choices.
Additionally, we gather information about your interactions with our website, such as product searches, views, downloads, purchases, and browsing behavior. We may also receive data from third parties, including payment processors, carriers, and advertising partners.
Cookies and Tracking Mechanisms
Energyable Limited employs cookies and similar tracking technologies to enhance your browsing experience and improve our services. These technologies allow us to distinguish you from other users and provide personalized content and offers. For more information about how we use cookies, please refer to our Cookie Policy [Insert Link].
How We Use Your Personal Data
We utilize your personal data for the following purposes:
– Registering you as a customer and managing your account.
– Processing and delivering orders.
– Enhancing your engagement with our solar energy solutions.
– Personalizing product recommendations and advertising.
– Facilitating participation in promotions, surveys, and competitions.
– Improving our website functionality and user experience.
– Complying with legal obligations, including identity verification.
– Detecting and preventing fraud.
Legal Basis for Processing
Our processing of your personal data is based on various legal grounds, including:
– Your consent for specific purposes.
– Our legitimate business interests to offer and promote our services.
– Performance of contracts with you.
– Compliance with legal obligations.
How We Share Your Personal Data
We may share your personal data with third parties for specific reasons, including:
– Fulfilling orders and delivering products.
– Collaborating with service providers for tasks like data analysis, marketing, and payment processing.
– Business transfers or acquisitions, where customer data may be transferred.
– Fraud detection and prevention, in compliance with applicable laws.
We ensure that any third parties processing your data do so in alignment with our Privacy Policy and under strict confidentiality.
International Data Transfers
In certain cases, we may transfer your personal data to locations outside of your country. We implement safeguards to ensure the protection of your data during international transfers, maintaining the same level of security and privacy as required by your location’s laws.
Data Retention
We retain your personal data for the duration necessary to fulfill the purposes outlined in this Privacy Policy. This includes ongoing customer relationship management, legal obligations, and applicable limitation periods. Once data is no longer required, we securely delete or anonymize it.
Data Security
Energyable Limited employs rigorous security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. Our employees and authorized third parties handle your data under strict confidentiality and follow our security protocols. In the event of a data breach, we will notify you and the relevant authorities if required by law.
Your Rights
You have rights over your personal data, including the right to access, correct, erase, object to processing, and request data portability. You can unsubscribe from our communications or close your account to have your data permanently deleted. To exercise your rights or seek more information, please contact us at contact@energyablelimited.com
Contact Us
If you have inquiries about our Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer at contact@energyablelimited.com We are committed to addressing your concerns and ensuring the responsible handling of your personal data.
This Privacy Policy is effective as of August 30, 2023, and is subject to updates as necessary. Please review this page periodically for any changes.