Who We Are
The Data We Collect About You
We collect various types of personal data to enhance your experience, improve our services, and ensure the delivery of quality solar energy solutions. This may include:
– Contact details: Your name, address, phone number, and email address.
– Demographic information: Date of birth, age, gender, and other relevant details.
– Online registration information: Passwords and authentication data.
– Payment information: Credit card details, billing address, and transaction history.
– Responses to surveys and questionnaires.
– Marketing preferences and communication choices.
Additionally, we gather information about your interactions with our website, such as product searches, views, downloads, purchases, and browsing behavior. We may also receive data from third parties, including payment processors, carriers, and advertising partners.
Cookies and Tracking Mechanisms
How We Use Your Personal Data
We utilize your personal data for the following purposes:
– Registering you as a customer and managing your account.
– Processing and delivering orders.
– Enhancing your engagement with our solar energy solutions.
– Personalizing product recommendations and advertising.
– Facilitating participation in promotions, surveys, and competitions.
– Improving our website functionality and user experience.
– Complying with legal obligations, including identity verification.
– Detecting and preventing fraud.
Legal Basis for Processing
Our processing of your personal data is based on various legal grounds, including:
– Your consent for specific purposes.
– Our legitimate business interests to offer and promote our services.
– Performance of contracts with you.
– Compliance with legal obligations.
How We Share Your Personal Data
We may share your personal data with third parties for specific reasons, including:
– Fulfilling orders and delivering products.
– Collaborating with service providers for tasks like data analysis, marketing, and payment processing.
– Business transfers or acquisitions, where customer data may be transferred.
– Fraud detection and prevention, in compliance with applicable laws.
International Data Transfers
In certain cases, we may transfer your personal data to locations outside of your country. We implement safeguards to ensure the protection of your data during international transfers, maintaining the same level of security and privacy as required by your location’s laws.
Energyable Limited employs rigorous security measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. Our employees and authorized third parties handle your data under strict confidentiality and follow our security protocols. In the event of a data breach, we will notify you and the relevant authorities if required by law.
You have rights over your personal data, including the right to access, correct, erase, object to processing, and request data portability. You can unsubscribe from our communications or close your account to have your data permanently deleted. To exercise your rights or seek more information, please contact us at firstname.lastname@example.org